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London Chamber of Commerce and IndustryLondon Chamber of Commerce and Industry
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Member Benefit

Chamber Protect

Four essential business services giving you protection and peace of mind.

Chamber Protect includes four advisory services: HR, Legal, Health & Safety and Tax. With a dedicated helpline, website and a library of over 750 documents all included in your membership – we have got you covered.

This exclusive package of FREE member services is delivered in partnership with Quest.

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Chamber Protect Benefits

  • HR/employment law and legal advice line, open 365 days a year
  • Quality health & safety advice
  • Knowledge Hub - packed with free information
  • A substantial document library of over 750 free downloadable template  documents covering employment, health & safety and legal matters
  • Expert advice on tax and VAT matters
Chamber HR

Chamber HR

Employer Focussed HR and Employment Law Support


Gain free and professional HR advice on a 24/7 HR helpline. This benefit is available to you 365 days a year and is unlimited*. You can also easily access the information and knowledge hub with over 400 free downloadable employment documents. You are also entitled to a free, no obligation, one to one review with a Quest Business Manager to check your levels of HR compliance, advise on any issues you may have and then give an honest appraisal of what you need.

*within reasonable usage

Chamber Health and Safety

Chamber Health and Safety

The Easy Way to Health & Safety Compliance


Access over 100 free downloadable template documents via the Information and Knowledge Hub. You can also have a free Health & Safety health check and can speak with experienced Health & Safety advisors via the advice line during office hours. In addition, you are entitled to a one to one review with a Quest Business Manager, where they will discuss how you manage your HR and health & safety matters, discuss any issues you may have and assess your compliance status.

Chamber Legal

Chamber Legal

Commercial Legal Services to Support your Business


Chamber Legal is perfect for all businesses, but particularly for small businesses who may not have any in-house legal expertise. You have unlimited* 365 day access to experienced specialist legal advisors via the advice line and can use over 200 free downloadable template documents. The kind of subjects that the advisors can help on include legal disputes, contract disputes, GDPR, company law and data protection.


*within reasonable usage

Chamber Tax

Chamber Tax

Expertise on hand to answer your questions or help resolve issues


As an LCCI member, you have unlimited* access to a Tax advice line and VAT advice line to speak with specialists in the area. This is available to you during office hours. The kind of subjects that the advisors can help on include: corporation tax calculations, residency status, VAT & Tax return form help, VAT registration and place of supply rules.


*within reasonable usage

Statutory Sick Pay (SSP)

SSP will become a day-one entitlement, with the removal of waiting days and the lower earnings limit. Payments will be made at the flat statutory rate or 80% of normal weekly earnings, if lower. Employers will need to review payroll processes, sickness policies, and absence management procedures.

Paternity Leave

Paternity leave will also become a day-one right, removing the current 26-week service requirement. This change will require updates to employment contracts, leave policies, and internal guidance for managers. 

Unpaid Parental Leave

Eligibility for unpaid parental leave will move to a day-one right, instead of the current one year qualifying period. Employers will need to ensure their policies and staff handbooks reflect this change and that managers understand the new entitlement. 

Whistleblowing Protections

Sexual harassment will be included as a new qualifying disclosure under whistleblowing legislation. This strengthens protection for individuals raising concerns and places more responsibility on employers to review whistleblowing procedures, reporting streams, and investigation processes. 

Collective Redundancy Awards

The maximum award for failure to consult during collective redundancy will double from 90 days’ to 180 days’ pay, significantly increasing the financial risk for non-compliance. Employers must ensure their redundancy consultation processes are robust and legally compliant. 

Fair Work Agency (FWA)

A new enforcement body will be introduced with greater powers to investigate employers and enforce statutory rights. This increases the likelihood of scrutiny and highlights the importance of proactive compliance across HR and employment practices. 

Employment Rights Act: Navigate the Biggest Employment Law Changes with Expert Guidance

We have partnered with Quest Cover to provide a free ERA Compliance Review giving businesses practical guidance and expert insights in the changes.  

With new day-one rights, stronger enforcements, and tougher compliance obligations coming into force from 2026, now is the time to review your policies and management practices to ensure your business remains compliant and protected. Whether you’re still reviewing your policies or have already made updates, this structured review helps you identify gaps, validate your approach, and take the right steps moving forward.

Get More Information

How members can activate this free service

As an LCCI member, you can log in to your online account to access the Chamber Protect portal and dedicated helpline. Once logged in, you’ll be able to contact the Quest team for expert advice on HR, Health & Safety, Legal and Tax matters. You’ll also have free access to over 750 downloadable templates to support your business.

How to use Chamber Protect

Log in to your online account to start using the Chamber Protect service today. The service is free to use.

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Become a Member

From innovative SMEs to global corporations, becoming a member of the Chamber provides businesses with a wealth of opportunities across London, including use of the Chamber Protect. Join today to start utilising it. 




People networking at LCCI's Members' Lounge.

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